Responsible Gaming
Gambling is Entertainment
At infinitypixel.ca, we believe that gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Captain Cooks Casino and all online gaming should be approached with realistic expectations—you may lose money, and you should only gamble with funds you can afford to lose.
Age Requirements
In Canada, you must be at least 18 years of age (or the legal age in your province) to gamble online. We are committed to preventing underage gambling. If you are under the legal age in your jurisdiction, you are not permitted to create an account or participate in gambling activities on Captain Cooks Casino.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of these warning signs in yourself or someone you know, it may be time to seek help:
- Gambling with money intended for essential expenses (rent, bills, groceries)
- Chasing losses by gambling more to recover money you've lost
- Spending more time and money on gambling than planned
- Hiding gambling activities or lying about the amount spent
- Feeling anxious, irritable, or depressed when unable to gamble
- Borrowing money or taking on debt to finance gambling
- Neglecting work, school, family, or relationships due to gambling
- Failed attempts to reduce or stop gambling
- Using gambling to escape from stress, worry, or other problems
- Experiencing relationship or financial problems related to gambling
If you identify with any of these signs, seeking professional help is important.
Self-Help Tools and Controls
Captain Cooks Casino provides responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly).
- Loss Limits: Establish a maximum amount you are willing to lose during a gaming session.
- Reality Checks: Receive periodic notifications during gameplay reminding you how long you have been playing and how much you have wagered.
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account for a period you specify.
- Account Closure: Close your account if you decide to stop gambling entirely.
These tools are available through your account settings. We encourage you to use them as part of your responsible gaming approach.
Support and Resources in Canada
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide confidential support, information, and treatment options:
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Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Comprehensive resources and support for problem gambling in Canada. -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Information and referrals for problem gambling assistance. -
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free counselling and support services for problem gamblers. -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling. -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Counselling and support services for problem gambling.
Many provincial and territorial health services in Canada also offer problem gambling services. Contact your local health authority for information about treatment programs available in your area.
Take Action Today
If you are concerned about your gambling or that of someone close to you, please reach out for help. Problem gambling is treatable, and support is available. There is no shame in asking for assistance—taking that step is a sign of strength.
Do not gamble with money you cannot afford to lose. If gambling is causing you distress, contact one of the organizations listed above or speak with a healthcare professional.